Smart RTMS Limited

30 Thurloe Place, South Kensington, London, SW7 2JE 13 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
 
Written by a patient
23rd August 2018


Did not do rTMS in this clinic but want to reassure people as I used reviews from this website to calm and reassure myself. I had anxiety and panic attacks which started happening after I felt intense dizziness and lightheadedness (panic attacks began because I did not know the cause of these symptoms). I did a full treatment in a shorter amount of time and sometimes two sessions a day. I did not see a big improvement, maybe 30% of my anxiety did go away but I can't tell to what extent rTMS played role in it. I was worried that this treatment will somehow affect my thoughts and personality, however it did not happen. I did not feel tired after the treatment and the only side effect I had was burning sensation on my scalp and very stiff neck from sitting in one position for 30 mins. Now it has been two months since symptoms began and about 1.5 month since treatment. Dizziness and light headiness did gradually reduce in intensity and changed many many times how I experienced them but I still get them about once - twice a day. I also had symptoms of choking, chest pain, palpitations, hot/cold flashes, feeling of unreality, depersonalisation, blurry vision, tingling, numbness and probably ten other anxiety related symptoms. It seems all to be related to anxiety, however the whole story began when I was sitting at my laptop and suddenly I felt like I gonna faint. Since then like a switch my anxiety switched on and in addition to light headiness and dizziness I had really bad tension all around my head and face. I was checked for many health problems and there was nothing except for elevated haemoglobin, red blood cell count, vitamin B12 and thyroid hormones which could be due my E-cigarette usage and multivitamin supplement (I also had lowered or elevated bicarbonate). Now I also started to have hives all over my body and my muscles twitch in the evening. Also already for a year I had hypnogogic hallucinations, however EEG did not support this. As I said my anxiety and panic attacks did reduce in frequency and intensity and I can control them better now, thanks to psychologist. Cause of these symptoms was not found but some theories are that it was from excessive drinking/smoking a week prior to the episode or a middle ear inflammation from loud music or water that got trapped inside. If I do find the cause, definitely will update the review, however now it seems just be an anxiety Hope this review helps

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
21st June 2018


When I contacted Smart tms I was sceptical that it could work, after all I’ve been this way since my teens. I spent a lot of time on the phone with Leah who talked me through the procedure and she put me in touch with Chloe who would be my technician when I finally decided to go ahead. I had an assessment with Alex which I did at home which made me feel more comfortable. The clinic in Birmingham was easy to find and comfortable. I think Smart tms just have a room and there are lots of other services there too. The receptionist was very professional. I am forever grateful to Chloe for all of the time she spent with me. I thought I would sit quietly while the machine worked it’s magic but Chloe became almost like a friend and I looked forward to seeing her. I had a break between my sessions as I wasn’t sure I was feeling better and it was expensive but as the days went by I realised that the intrusive thoughts and anxiety type feelings were becoming less of an issue. I chatted to Melony who was doing her training and she got me booked into have more sessions to finish what the kind doctor had recommended. My gp has helped me wean off of my medication and I am travelling all over Europe with work and finding that I am enjoying it rather than spending the whole trip terrified. I have recommended the treatment to my family and friends and hope that they will see the amazing impacts that I have seen in themself.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
19th April 2018


I am so happy that I found this clinic. I never thought I would get any relief from my depression but I’ve managed to arrange a phazed return back to work and am finally seeing a future. Thank you Pauline Leah and Alex. With your help my life is back on track xx

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
13th March 2018


From the initial contact with the lovely ladies, who talked me through every step. I felt I was able to do things at my own pace. I suffered with OCD for meny years. They were very patient with me and answered all my questions. When visiting the clinic I was made to feel welcome and calm. The staff all round have been wonderful and very understanding. I would recommend this clinic.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
13th March 2018


I contacted Smart TMS following an article I saw in the newspaper. The girl I spoke to on the phone was very kind and listened to me when I explained my history with depression and ocd. I can sometimes feel a bit embarrassed when talking about my mental health but she put me at ease which was nice. I had to fill in some patient questions which I found easier to print and send back in the post but I got a call from a lady called karina on the day they arrived in the office to thank me for sending them. She arranged my chat with a doctor for the very next day which we did using my daughters computer. The doctor was very friendly and informed me of the process of tms which helped with my anxiety. The first girl I spoke to called leah called me the day after my meeting with the doctor and arranged my treatment with me. i was able to start on the following Monday which shocked me as I expected to have to wait months. When i arrived at the clinic the staff put me at ease straight away. I met a lady called Sylvia and Pauline did my measurements for me. She was very kind and answered all of my questions before we started. I was nervous to see if the tms treatment would hurt so Pauline set the machine to be more gentle to begin with but i soon gave her permission to turn it up as i didn't seem to be in pain even if my eye did twitch a little bit. I had one session every day except for the weekends and met another assistant called isobel who was very chatty and kept me talking throughout the treatment which made it go quicker. I have had 30 sessions at the clinic and chatted with the doctor over the phone which was reassuring as i was worried that i didn't feel better straight away but by my 7th session, i found it easier to get out of bed in the morning and didn't feel as strong an urge to check the back door before i left for the clinic each day. In the 6 or 7 weeks that ive been visiting the clinic i have begun to feel like i did before i started developing ocd symptoms 23 years ago. My life has improved so much and my daughters have said that i am much more happy to be around. I am looking forward to living the rest of my life without debilitating symptoms stopping me from doing what i love. Thank you to all of the team for their dedication to me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
4th October 2017


Easily accessible from S.Kensington station. Beautifully appointed clinic Professional and knowledgeable staff Treatment non evasive and relaxing

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
14th September 2017


When first looking into alternative treatments for the depression I have suffered from for in excess of 20 years, I was unsure if the TMS treatment was for me... How wrong I was! Dr Neal was understanding and kind yet professional and knowledgeable, answering all of my questions in a way that I could understand via the online consultation. The team in the clinic were amazing, putting my mind at rest when I felt anxious about the process. The treatment was surprisingly relaxing, and I was able to chat to Sylwia throughout and she too, was very open to answering my questions. After my initial 15 sessions, I felt like a new person. I appreciated the life I am so lucky to have for the first time and have only continued to feel better since then. I would recommend Smart TMS to anyone who is suffering from depression in the way I was. You won't regret it!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
25th April 2017


From the initial consultation with Dr Neal I felt he was genuinely empathetic and answered all my questions providing me with strong reassurance. Throughout the TMS at the Smart Clinic Dr Neal was easily approachable, supportive and provided appropriate follow up care. The whole team including Dr Neal, Sywlia my TMS technician, managerial and reception staff were excellent and welcoming.Would very much recommend both TMS and the Smart Clinic Kensington for anyone considering this approach as I was exceptionally pleased with the outcomes

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
18th April 2017


I received TMS for DPD at the Smart clinic in London under the care of Dr Neal. He was genuinely empathetic and particularly open to discussing possible options this involving me in my care. My care and the clinic were superb from Dr Neal, Sylwia my TMS technician, the management team of the company through to the reception staff. I responded very well and am contuining to improve whilst being actively followed up. Would highly recommend Dr Neal and his team at the Smart Clinic

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
17th April 2017


I have had depression on and off for most of my life, so thought the new RTMS treatment worth trying for now and for the rest of my future - to my amazement it really did work where the tablets were struggling. It has made such a real, tangible difference to my life - I became 'me' again over the course of the treatment. I wish everyone knew there was an alternative to medication, and I wish everyone knew about Smart RTMS. They are a truly genuine and caring team - if you are considering treatment then I would urge you to do please contact them to talk it through.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
 
{{category}} working at Smart RTMS Limited ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Smart RTMS Limited: http://iwgc.net/emvno