Psychiatry-UK

3b Fore Street, Camelford, Cornwall, PL32 9PG 1,212 reviews

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Written by a NHS patient
8th February 2024


Definitely worth the wait and it was nowhere near as long as it would have been on the usual NHS pathway. I hope everybody needing this finds it as years on NHS waitlist is disgusting. So glad I found the right to choose. Thankyou.

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Written by a NHS patient
7th February 2024


Awful experience

2024-02-10 11:41:45
Response from Psychiatry-UK

Hello We are truly sorry to hear that your experience with us was awful. Your feedback is essential to us, and we want to delve into this further to understand the specifics of your situation. We encourage you to reach out to our dedicated patient experience team at your earliest convenience at experience@psychiatry-uk.com They are ready to listen and investigate your experience thoroughly. Your input is valuable, and we are committed to addressing any concerns you may have had. Thank you for bringing this to our attention. We appreciate your willingness to share your feedback, and we look forward to the opportunity to gain more clarity on the experience you had. Kind regards, Psychiatry-UK

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Written by a NHS patient
7th February 2024


Fantastic service. The prescriber was lovely and there for support. Always responded within the same day. Well worth the wait on the waiting list. Took around 6 months however the service it’s self is fantastic.

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Written by a NHS patient
7th February 2024


Online consultation generally good, communication is very good via the Portal. Notifications are timely and precise. Time could have been used better during consultation. Doctor seemed distracted himself in the second half of the consultation. Despite asking whether I had any questions, did not seem to pay a great deal of attention to my response. Perhaps he had a busy schedule, however I had waited almost a year since seeing GP for potential diagnoses and was quite disappointed about how half of the 10 minute consultation was conducted.

2024-02-08 10:44:20
Response from Psychiatry-UK

Hello Thank you for taking the time to share your feedback with us. Your input is invaluable, and we appreciate your willingness to provide details about your experience. However, as we cannot address individual cases on this platform, we kindly encourage you to reach out to our dedicated Patient Experience Team. They are well-equipped to delve deeper into your feedback and ensure that your concerns are thoroughly addressed. Your insights are crucial to our continuous improvement, and we are eager to better understand and address any issues you may have encountered. Please don't hesitate to contact our Patient Experience Team at experince@psychiatry-uk.com They are ready to assist you and gather more in-depth information about your experience. Once again, thank you for sharing your feedback. We look forward to the opportunity to connect with you and work towards enhancing our services. Kind regards Psychiatry-UK

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Written by a NHS patient
6th February 2024


Have had a very good experience from start to finish, I felt listened to and not judged in any way. They have always been very quick with responding to any questions I had.

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Written by a NHS patient
5th February 2024


So the my titration is coming to a close the journey has been something I will never forget. Finally being able todo stuff I class normal be behaviour is fantastic. Tracie Simpson my prescriber was great she was always on the other end never judged and had my wellbeing as top priority. Thanks to my consultant Sheheryar Jovindah for listening to me seeing what others haven’t thank you so much you have changed my life

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Written by a NHS patient
5th February 2024


My care has been brilliant from the start, from assessments to titration I feel they really listened to me, happily explained things to me that I wasn't sure about. I was so anxious about this whole process and they made me feel at ease.

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Written by a NHS patient
3rd February 2024


I have had an amazing experience going through titration for my ADHD. My prescriber, Clive, has been attentive, kind, patient and thorough with everything.

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Written by a NHS patient
2nd February 2024


From start to finish my care from Psychiatry UK has been fantastic. The staff are all very helpful whether it be customer service, their doctors and prescribers. They have your health and safety as a priority and keep you informed through the whole process. Their replies to your questions are given within a timely manner and I am so grateful to them for everything. It all seemed a bit daunting at first but I can honestly say they do look after you and are very helpful.

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Written by a NHS patient
1st February 2024


Fantastic service would recommend 100% my prescriber Zak would respond to my questions nearly instantly over the notes section making it almost like a messaging service. It doesn’t matter if it was working hours or not sometimes I could get a reply straight away even at 11pm

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Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Psychiatry-UK: http://iwgc.net/empzu