Psychiatry-UK

Psychiatry-UK 2023-07-08 Person 5 5 0

They understood the need of receiving medication on time, and made everything super clear.

Psychiatry-UK 2023-07-08 Person 1 5 0

I asked for a phone appointment before I started medication/titration. They set me up with the wrong person, and I had to wait to hear from someone else. This someone else was to be my doctor for the duration of my titration. He did the following: 1) Put words in my mouth regarding my symptoms. Told me I clearly wanted a ‘problem fixing’ otherwise I wouldn’t be seeking medication (On the phone call where I was overtly deciding whether or not it would be worth seeking medication) 2) Told me any side effects of the medication would be mild and manageable (they weren’t, at all). 3) Got short with me repeatedly when I tried to explain my hesitation to start medication as I didn’t understand the process. I expressed vehemently that I was not at a position in my life where I could potentially loose a month or two to bad side effects, or to the medication altering my psychology. During my meds titration, I experienced debilitating symptoms, which the medication’s instructions said warranted immediately stopping the medication and talking to my doctor. Doctor told me to persist. This was after I was promised that the medication would not interfere with my daily life. I stopped taking them on my own, after which they decided to change my medication. The exhaustion caused me to be bedridden on a daily basis. My doctor thought this was fine, that I needed to ‘keep taking it to adjust properly’. As mentioned, the medication information booklet said I should have stopped taking them. Psychiatry UK massively mistreated me and didn’t take my symptoms seriously. In my final meeting where I hoped to be transferred to my GP, my doctor managed to sneak in a few more ‘you should try to focus more’ comments, which I’ve been bombarded with throughout my time with him. Comments like these undermine my condition both in severity and in regard to the whole list of other symptoms that go largely ignored. I would not recommend this service to anyone.

Psychiatry-UK 2023-07-07 Person 5 5 0

I couldn’t fault the care I’ve received at all. Ever since I was younger I have always struggled with different aspects of my life and it’s only when I am a university student where I took things forward and ended up here with a diagnosis. The staff I’ve spoken to could have not been more kind and understanding, they are fantastic and so helpful. It’s been a lot more smoother than I anticipated and everything has worked out well for me in such a timely manner. Definitely has changed my life.

Psychiatry-UK 2023-07-07 Person 4 5 0

After a dreadful experience elsewhere, I used right to choose and came here. July 2022 I sent my letter and I was seen and diagnosed in the November. The wait between this and Titration felt brutal - 6 months but communication was good. I think the service does excellent work and I only hope they recruit more staff to support more people because my medication has genuinely improved my life.

Psychiatry-UK 2023-07-06 Person 5 5 0

It’s been a long journey but definitely worth it. Since a little child, I have always felt different to others and always questioned why I am the way that I am. So to have confirmation of my diagnosis, and that I’m not delusional has been a huge relief and comforting. I can now understand myself more and how to deal with certain situations. The whole process has been a breeze, even when I was not timely with my response and had a few issues on the way. However, my prescriber (Fungai) was very understanding and patient with me. He was quick to respond and immediately switched my medication when it wasn’t suitable for me. We finally found the perfect dosage for me and I couldn’t be more grateful!

Psychiatry-UK 2023-07-05 Person 5 5 0

Efficient replies to communication, professional and efficient service. Psychiatrist was sensitive towards previous trauma and handled the appointment extremely professional. I specifically liked tool of ‘Seen’ or ‘Not Yet Seen’ on the messaging software as this helped keep me up to date with where we were, especially important with an online service

Psychiatry-UK 2023-07-05 Person 5 5 0

Kind listener and careful subscriber

Psychiatry-UK 2023-07-05 Person 1 5 0

Horrible service, avoid at all costs! My appointment was delayed by months because of a mistake they have admitted to, then I was finally offered an appointment that was within 2 weeks and I confirmed I would like that time. 3 days later I get told not only is that appointment not available but I now have a 2 month wait for the next available appointment! Customer service now has a 5 day ETA to reply to any comments you add on their horrible patient portal. The level of service has been horrific and there seems to be very little attempt to fix any mistakes even when they have admitted to making them

Psychiatry-UK 2023-07-05 Person 1 5 0

Hello, I have been ignored and discharged from the portal without any reason. I have been diagnosed by Dr Yann Welton, we had a miss understanding where he thought that I was being checked by cardiology. I only said to him that my blood pressure was high. He said that I needed to get a full investigation about my heart condition. I showed that my blood pressure lowered but the pulse was still high. Then I indeed started an ECG, but before waiting for it, this guy discharged me from the portal without previous warning. The ECG results show that my heart condition is good and that I DONT NEED ANY FURTHER INVESTIGATION with a cardiologist. I can and I must start treatment but your service don’t want to listen and don’t want me to put me back into the portal so I can get a prescription. You don’t care about ADHD clients and you don’t know how to deal with them. If you have some sort of empathy please help

Psychiatry-UK 2023-07-04 Person 5 5 0

I went through the right to choose and psychiatry uk was excellent I would definitely recommend thank you so much for helping me.