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Written by a private patient
14th April 2021


I previously posted a review the day after my initial consultation and diagnosis. I was initially very pleased with the service and the psychiatrist who was performing the assessment was very professional and made me feel at ease. Once I received my diagnosis, I was told that it would take 6 weeks for the titration period to begin. I am now on week 11 and I still haven't had any communication with the nurse. I initially followed up on week 6 and was told that I would start within two weeks. When that time passed, I contacted them again and they said that I would start within any 10 working day period. The period has passed again and I've still not been contacted by the nurse to commence the titration period. Given the expense of the service, this process has been far below my expectations and wish I went with another practice. I was hoping to be in a quiet period at work when I started my medication but this will no longer be the case and the inability of Psychiatry-UK to manage my expectations has made things a lot more difficult.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe