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Psychiatry-UK
2023-03-01
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 1st March 2023
I had my initial ADHD assessment this morning with Dr Soumaya Nasser El Din. Because of how busy and popular Psychiatry UK is, I was perhaps expecting to be treated as a 'number'. However, the opposite was true. During the consultation I felt valued, and it was clear that the Doctor had read my notes thoroughly. She listened closely and guided the conversation smoothly, instilling me with absolute confidence in her abilities. She was professional, yet kind. The consultation was rapidly followed up with emails about the next steps, alongside book and website recommendations and other useful literature, which was appreciated. My experience was very pleasant and positive. Thank you.
2nd March 2023
Response from Psychiatry-UK
Hi - Thank you for your feedback. It is always really useful for us to hear about patient experiences, so we can make sure we address any problems quickly or make changes to our processes if needed. We are really pleased to hear that you have had such a positive experience and that you felt valued and well cared-for throughout. We will pass on your feedback to your consultant.