MSI Reproductive Choices - Manchester Treatment Centre

5 Wynnstay Grove, Fallowfield, Manchester, M14 6XG 2,649 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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7th January 2022

Suggested improvements
The wait time at the start of the appointment was like torture

Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
7th January 2022


Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
7th January 2022

Suggested improvements
Staff very respectfully. Everything is fine

Dignity Clinic
Involvement
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Experience Clinic
Dignity One Call
 
7th January 2022


Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
7th January 2022


Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
7th January 2022


Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
5th January 2022

Suggested improvements
Everything was perfect everyone made me feel comfortable and all staff was lovely

Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
22nd December 2021

Suggested improvements
It would be nice for questions and concerns raised to be addressed but there were some things I asked to the surgeon that he didn't answer and I did not feel able to push him for a response. The delay throughout the day and lack of information about that was pretty poor. My appointment was before 9am but I wasn't seen till around 4.30pm and many people with appointments after myself were seen first; this was really disheartening and pretty stressful.

2021-12-23 15:43:33
Response from MSI Reproductive Choices - Manchester Treatment Centre

Hi and thank you for your feedback. I'm sorry your experience in Clinic was not more positive and I'm sure the team will be greatly disappointed. Manchester has an excellent reputation and it would appear that this was let down at your visit. I can only say that sometimes there are problems behind the scenes as there are in any care setting. These are few but when they happen they can delay the whole day. I will pass on your comments of course and I apologise for any inconvenience caused. If you wish to discuss this further please call our helpline on 0345 300 8090 and we can arrange for a manager to call you back.

Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
22nd December 2021


Dignity Clinic
Involvement
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Experience Clinic
Dignity One Call
 
22nd December 2021


Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
 
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Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Manchester Treatment Centre: http://iwgc.net/eb4ja