Marie Stopes Essex Centre

88 Russell Road, Buckhurst Hill, Essex, IG9 5QB 1 2 3 4 5 1,226 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 79
 
1 2 3 4 5
28th September 2020

Very good information

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Informed: Pain Management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall Care
1 2 3 4 5
1 2 3 4 5
28th September 2020

Very good care

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Informed: Pain Management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall Care
1 2 3 4 5
1 2 3 4 5
25th September 2020

I

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
25th September 2020

Excellent service

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
18th September 2020

The nursing staff and surgeon was fantastic however the front of house I couldn't say we're very good at all. My appointment was messed up by the person who did by pre assesment I was then told to come in for 1pm on day of app. I arrived 10 mins early but left waiting for the best part of nearly 2 hours without any communucation as to why until I had to ask. It's already a very nervous thing to go through and anxious so this was extremely upsetting

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
Written by a patient
18th September 2020

The staff were very nice and helpful I would recommend this service

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
18th September 2020

[name removed] and [name removed] kepted me at ease I was able to stay calm and I feel very satisfied with my care thank you

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
17th September 2020

Everyone was very nice and helpful and made sure I understood everything step by step of the way

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
17th September 2020

Everything was good

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
17th September 2020

Good

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
 
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Page 1 of 79

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review Marie Stopes Essex Centre: http://iwgc.net/eb4i6