Marie Stopes Essex Centre

88 Russell Road, Buckhurst Hill, Essex, IG9 5QB 1 2 3 4 5 882 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 86
 
1 2 3 4 5
4th April 2020

Because I was respected and taken care of.

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Informed: Pain Management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall Care
1 2 3 4 5
1 2 3 4 5
4th April 2020

Very friendly and caring staff well explained and talked through

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Informed: Pain Management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall Care
1 2 3 4 5
1 2 3 4 5
4th April 2020

Very professional and caring staff

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Informed: Pain Management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall Care
1 2 3 4 5
1 2 3 4 5
31st March 2020

Very happy with how I was calmed down after treatment as I was very regretful

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
31st March 2020

Everyone I spoke to from the initial phone call to discharge was extremely kind and supportive and made the process very easy to deal with. Thank you to everyone it is very appreciated

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
31st March 2020

Everyone was very caring and welcoming. They explained everything to me and helped me if I had pain. The overall experience was excellent.

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Informed: Pain Management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall Care
1 2 3 4 5
1 2 3 4 5
31st March 2020

Thank you the staff were amazing 10\10 They made sure I was comfortable and know what was happening and when :)

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
31st March 2020

Was excellent

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
31st March 2020

Great help and made me feel comfortable during my experience

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
1 2 3 4 5
30th March 2020

They checked on me regularly. If I was cold they would do what they could to help eg blankets. Due to being on my own due to covid 19 I felt at ease due to the staff around me. Everything was explained to me clearly making sure I understood everything that was going to happen

Call: Attentive & caring
1 2 3 4 5
Call: Given time
1 2 3 4 5
Call: Given information
1 2 3 4 5
Consultation: Supportive
1 2 3 4 5
Consultation: Information
1 2 3 4 5
Consultation: Involved
1 2 3 4 5
Counselling: Supportive
Rating not given.
Contraception: Discussion
1 2 3 4 5
Treatment: Dignity & respect
1 2 3 4 5
Treatment: Pain management
1 2 3 4 5
Clean facility
1 2 3 4 5
Nurse: Care & consideration
1 2 3 4 5
Surgeon: Care & consideration
1 2 3 4 5
Recommend
1 2 3 4 5
Overall care
1 2 3 4 5
 
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Page 1 of 86

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review Marie Stopes Essex Centre: http://iwgc.net/eb4i6