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Written by a private patient
19th June 2023


Saw my consultant who discussed my case and told me what i needed, got a quote for the surgery, all good. then got a call from the admissions team to tell me it was going to cost an extra £2750 due to me needing "extra" care post op, this came as a shock and at a cost I couldn't afford, so cancelled. As a matter of courtesy I contacted the Surgeon to tell him why I had cancelled, and he was shocked at what I told him, to his great Credit he sorted it out for me and the extra charge was dropped. operation then went without a hitch.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe