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Written by a patient
10th July 2015


It was lovely having a priavte room at this hospital, and some of the nurses were extremely knowledgeable and caring, others not so but apparently they were using agency nurses at the time I was there so maybe that's why. Several mistakes were made with regards my care and medication as I have several health conditions and these were not fully taken into account even though I was having major heart surgery. Things got so bad I had to make a formal complaint and received an apology from the hospital - at least they did that and admitted things could have been done better. I'm not sure I would use this hospital again if I had major surgery, it has made me think very carefully.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff