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Nuffield Hospital Brighton
2023-02-18
Person
2
5
0
Written by a private patient
Written by a private patient 18th February 2023
My consultant was excellent but this Hospital isn't great. I needed urgent Cancer scans doing and the attitude of the staff was its Christmas and we are going on holiday. No-one offered help, suggested ways to get the scans done and no-one called me back after they said they would. In the end I had to manage my own scans by going to a different hospital. This is like a glorified hotel with doctors wheeled in to do consultations. Real customer service is very pppor. The only thing they are hot on is taking a scan of your credit card and sending out invoices. I would not use this hospital again,