(NAMS) Prescription Service

Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
 
950 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 93 of 95
 
Review of (NAMS) Prescription Service written by a patient
31st October 2020


The nurse asked all the questions I wanted to be asked. I felt very relaxed at the meeting and I asked the questions I wanted to know about.

2021-05-13 14:46:39
Response from (NAMS) Prescription Service

It sounds like the consultation went just as you would have liked. Thanks for sharing your experience.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
Rating not given.
 
Review of (NAMS) Prescription Service written by a patient
30th October 2020


Listened to what I was saying and gave me helpful advice


2021-05-13 14:48:42
Response from (NAMS) Prescription Service

Thanks for the review. We are glad you found the service to be helpful.

Experience
Dignity/Respect
Involvement
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Listening
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Rating not given.
Consent
 
Written by a patient
29th October 2020


This service was excellent in every .

2020-10-30 10:35:32
Response from (NAMS) Prescription Service

Thank you for taking the time to rate our service. We are glad to hear everything was as it should be.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of (NAMS) Prescription Service written by a carer
28th October 2020


The excellent nurse (Lynne).

2021-05-13 14:47:15
Response from (NAMS) Prescription Service

Thank you for your 5 star review of the service and Lynne.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Rating not given.
Consent
 
Written by a patient
26th October 2020


I was having trouble with my stoma due to a hernia getting worse. I was seen at short notice which was greatly appreciated. It was good to talk through the problem and receive appropriate help. It was also good to have the opportunity to discuss stoma issues generally with an expert. It is important to have access to this expertise.

2020-10-30 10:44:35
Response from (NAMS) Prescription Service

Thank you for taking the time to leave this review. We are glad you found the consultation useful and hope that things are better for you as a result.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of (NAMS) Prescription Service written by a patient
23rd October 2020


Andrew. A very understanding nurse.

2020-10-30 12:04:51
Response from (NAMS) Prescription Service

Thank you, the only way we can help is by trying to understand.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service written by a patient
23rd October 2020


2021-05-13 14:49:05
Response from (NAMS) Prescription Service

Thanks for the 5 star review.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service written by a patient
23rd October 2020


My self and my wife was made very welcome as we arrived, Andrew was out-standing, he gave us a lot advice on the Stoma and the Hernia as well, that we did not know about, we were treated with a lot of respect and dignity. Keep the good work up. We both felt safe as everything was sanitize.

2020-10-30 12:03:52
Response from (NAMS) Prescription Service

Thank you for this lovely feedback. It is a priority for us to ensure that people feel safe visiting us so it is great to hear this is working.

Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service written by a patient
23rd October 2020


Recommend
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
Review of (NAMS) Prescription Service written by a patient
20th October 2020


Andrew really listens to you and is very knowledgeable and helpful.


2020-10-26 12:52:20
Response from (NAMS) Prescription Service

Thank you for your kind words. We are only able to understand and help by listening.

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
 
 
Page 93 of 95

(NAMS) Prescription Service was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review (NAMS) Prescription Service: http://iwgc.net/eonyq