Share review of Golden Jubilee National Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a NHS patient
30th April 2024


I've been waiting for a hip replacement since December 2019, and I've finally got a date set for me to go in on 1 May 2024. On the 29th of April, I received a phone call from someone asking me if I'd stopped smoking and if I'd stopped taking my vitamin pills. I told the lady that I had stopped smoking 6 weeks ago and that I was following the doctor's instructions. She then asked me if I had any cuts on my fingers, even the slightest nick, I informed the lady that I have a blister on one finger which is almost healed and a very slight cut on my little finger. She then told me that as my hands were injured she would have to inform the surgeon and it would be up to him if he was willing to operate on me. She also told me that she would call me back. She didn't call back until the next day "20 hours before my operation" and I told her that I was so worried about not having the operation that I couldn't sleep. Her attitude towards me was disgusting. I told her that if the hospital was going to stress me out like that the day before my operation, I really didn't want to have an operation in that hospital. So I told her that I did not want to have the operation. I can't walk properly now, but the way she spoke to me made me afraid of how the rest of the staff would treat me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe