Reviews
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Reviews
Cleveland Clinic London Hospital
2024-06-10
Person
4
5
0
Review of CT Imaging
10th June 2024
The communication after the initial consultation with the doctor was very fragmented, I couldn’t get in touch with the PA. From when they found the abnormality until now, it’s been a month which shouldn’t really take that long to get a scan.
During the second consultation, the consultant had just come out of surgery which meant there wa as delay and also meant that my consultation session was reduced and I felt very rushed so did not feel assured to give my opinions or have a say. This made me feel concerned as I was already quite anxious about the results and upcoming scans and diagnosis.
The consultant’s PA was very unorganised as she just booked an appointment without asking me, and I had to chase up the admin team to try and arrange the appointment that would suit my schedule. Prior to that it took me nearly 3 weeks of emails and calls to get in touch in order to book this CT scan today.
Also the consultant was not copied into any of the emails and her PA is not based at the Cleveland so this was quite confusing for me.
Cleveland Clinic London Hospital
2024-06-10
Person
5
5
0
Review of Grosvenor Place 4th Floor
10th June 2024
I am most grateful to my consultant, doctors, nurses and support staff who cared so well for me. I cannot fault the care and service throughout my stay.
Cleveland Clinic London Hospital
2024-06-10
Person
5
5
0
Review of Grosvenor Place AAU 3rd Floor
10th June 2024
All the staff from the Doctors to the cleaners have been amazing nothing was ever to much trouble. Honestly the best care I have ever received whilst being in Hospital. Thank you all so much I really appreciate your hard work and effort and everything you did was always carried out without a smile.
Cleveland Clinic London Hospital
2024-06-09
Person
4
5
0
Review of MRI Grosvenor Place
9th June 2024
Cleveland Clinic London Hospital
2024-06-09
Person
5
5
0
Review of Spinal Surgery Grosvenor Place
9th June 2024
Overall everything was exceptional
Cleveland Clinic London Hospital
2024-06-09
Person
5
5
0
Review of MRI Grosvenor Place
9th June 2024
Cleveland Clinic London Hospital
2024-06-09
Person
5
5
0
Review of Grosvenor Place 5th Floor
9th June 2024
Politeness, professional but warm.
Consistent treatment across all the nursing team.
Daily reviews with consultants, even at weekends/bank holiday.
Very clear and honest communications.
The nursing staff empathised, sympathetic, plain talking, reassuring and encouraging during the tough times.
Cleveland Clinic London Hospital
2024-06-09
Person
5
5
0
Review of Grosvenor Place 4th Floor
9th June 2024
Next level care from start to finish
Cleveland Clinic London Hospital
2024-06-09
Person
5
5
0
Review of Neurosurgery Grosvenor Place
9th June 2024
Cleveland Clinic London Hospital
2024-06-09
Person
5
5
0
Review of Grosvenor Place POA Pre Admit
9th June 2024