St Johns Wood Medical Practice

Diagnosis I am not impressed with. I had to insist on taking my PSA blood test. When the test was received it was double of what it should be. There was no attention paid to it. I went private to prostrate specialist who recommended that I get an MRI done. I went to the surgery and insisted that I should get an MRI. After getting my MRI followed by a biopsy I was diagnosed with locally advanced prostrate cancer. UCLH took great care of me and I had to get a surgery. I will never recommend them to anyone. Please insist the doctors for the type tests you need as you are out of the foor within 10 minutes.

Need to learn to show empathy and not just do like a chore

I was there for a consultation with my physician today. I needed to use the bathroom & was horrified by the condition of the multiple bathroom cubicles located close to the main French doors. Floors were very dirty, looked as if they had not seen a lick of a mop not to speak of hot soapy water and disinfectant for many a day. Toilet paper was strewn over the floors & discarded paper in the corners, toilet seat cover lay against the wall on the floor. It was infuriating to note the number of staff members - secretaries, security guard, attendants etc. all doing very little work & naturally we, private patients, pay a great deal for their so-called 'services'. Doesn't anybody check how the cleaning staff is NOT doing their job? With the proliferation of hospital infections - and we only get to hear about those which are reported - what is management waiting for? Starbucks up the street which caters to the great unwashed had a much cleaner toilet facility which I eventually chose to use when I fled the filth of the facilities at St. John's & St. Elizabeth's.