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Queen's Hospital
2024-05-14
Person
2
5
0
14th May 2024
I was brought in by ambulance and had blood tests but then the care ended. I was wheeled to another part of the A and E with no explanation, no idea of wait time. Many others waited on uncomfortable chairs in corridors.
No idea when we would be seen.
It became apparent that department had simply shut down for the night. No one was getting any care, compassion or consideration.
I was feeling too unwell to sit upright in an uncomfortable chair for endless hours as it would only make my condition worse so I took control of my own wellbeing and discharged myself. I saw my own GP the following Monday and she gave me blood results.
Why are there no beds to lay on for sick patients. No privacy. No information.
Suggested improvements
Provide information board with waiting times.
Provide enough beds or comfortable chairs for unwell patients.
Change the name to non-emergency room as no one gets emergency treatment.
Prioritise the elderly. My 90 year old.mother with Colon cancer was left sitting on a hard chair in the corridor just a few months ago for 12 hours in massive discomfort.