King George Hospital

King George Hospital 2024-06-04 Person 1 5 0

They never spoken with kindness and i was brought to hospital on very severe condition and i was just 5 minutes in the raft and nurses started to come sir we need u to go there cdu next one came she said something else i said i cannot sit the last lady came she said i want to take you to doctor she put me on chair and left me in in reception waiting area and there was not even a headrest with chair i stayed there for 6 hours she lied to me she forcefully removed me from bed after that i kept asking give me at-least chair in cdu they are not human actually they are all bunch of quacks and animals and this was not not first time i kept saying u did last time same thing and i started vomiting in reception because they did same removed me from bed and thrown me to reception. Thats why when ambulance came to my home second time i said to them hospital is doing this to me they said we will talk to them and they did the same actually they dont want to see patient in peace i am really said that i am in first world country where the health system is my another concern that if i get ill any time they are gonna treat me like that

Nhs knows better what to do read out out my conplian and you will get ur answer

King George Hospital 2024-06-04 Person 1 5 0

I was in extreme pain, no beds were offered. Even after explaining that I had spinal operation and pneumonia procedure, no beds for me lie down was offered. I had use the floor. Only after so.e nurse observed me on the floor I was given a bed. A Long time to be seen by the doctor, wad discharged without proper guidelines, was told if pain continues then return which did few hours later, then I was back of the queue again. When discharged second time guide lines not clear. Pain continued which led to 3rd visit, on 3rd visit, once again no beds offered, I could not sit on a chair for hours to be seen by doctor, I chose to leave. I had to request my blood glucose level. I am type 2 diabetic, my glucose level was high very little taken by mouth.

Training and common sense approach to basic care. Respect the patient who is in pain. Patient did not go to hospital to have fun, only the medical needs drove patient to go hospital. Look to automate process, make simple processes for human to follow.

King George Hospital 2024-06-04 Person 1 5 0

I don’t agree with multiple nurses talking in their mother of tongue in front of me. I also think it’s absolutely disgusting that they didn’t believe I was disabled because to them “I was too young”!!!!!!!! They refused to let me travel by stretcher ambulance because they disputed my disabilities. It ended up costing me £20 to get a taxi home. They left me for 9 hours before telling me my blood tests were clear, yet I’d been to Whipps cross the day before & they told me I had a bad tummy infection & they wanted to admit me. Unf because of my disabilities I physically could not lay on that trolley for those amount of hours especially when they were seeing drunk ppl over ill ppl.

Treated me with the respect I deserve. Informing me sooner that I didn’t have an infection. Giving me appropriate medication. Not disputed my disabilities through my age and not talking in another language that I obviously didn’t understand.

King George Hospital 2024-06-04 Person 4 5 0

All the staff were fantastic. I have no complaint whatsoever.

All the staff were very good.

King George Hospital 2024-06-04 Person 1 5 0

Overall service was abysmal, the doctors and receptionists are the only reason the scores are higher than 0 rating across the board. Unnecessary delays, lackadaisical approach and manners from streaming nurse, passive aggressive phlebotomist, overworked and overstretched ED Doctor during night, day shift junior doctor stretched as well as the department was starting to get busier with influx of patients.

More staff - Clinicians especially. HCA’s lacking the facilities to provide services in a streamlined and confidential manner as regular obs were being taken of all patients with patients details being shared in front of all in the main waiting area of the A&E reception

King George Hospital 2024-06-04 Person 4 5 0

Doctor name Rubina and nurse name I don't know they are very good treat me

Good

King George Hospital 2024-06-04 Person 5 5 0

This was my first experience at A@E department, I was pleasantly surprised how quickly I was looked after. The nurses and staff were very quick professional and caring.

My triage and care in the A&E was quick, the monitoring room and nurse in charge was very comforting. To our enquiry if I was going to be kept in hospital over night very vague, this was past midnight, which created a problem for my son who is a Dentiste and had to go to work next morning. I was seen by a doctor at 4.15 am. Only when my son decided to discharge me and take me home, the nurse in charge, promised he would look after me, and would arrange for a cab, to take me home.

King George Hospital 2024-06-04 Person 2 5 0

Poor service

Poor service

King George Hospital 2024-06-04 Person 1 5 0

Very very rude will never go back there absolute no people skills was treated like a dog in fact a dog would prop be treated better discharged still having fits

Actually treated me

King George Hospital 2024-06-04 Person 5 5 0

The doctors nurses everyone involved in my care were excellent

The food was very poor