Queen's Hospital

Queen's Hospital 2024-06-14 Person 5 5 0

I was looked after by the Nursing staff, porters, cleaners and caterers really well. Everyone of them is a redit to the NHS and delightful people.

For me, I think I was treated by the nursing staff really well and if I made a request they looked after me.

Queen's Hospital 2024-06-14 Person 5 5 0

Looked after me really well .

Nothing as far as I’m concerned

Queen's Hospital 2024-06-14 Person 4 5 0

It was nice and friendly behaviour

All good this time

Queen's Hospital 2024-06-14 Person 4 5 0

Outpatients never contacted me to reappoint visit to surgeon. It's hard to contact the department as phone not answered and answer phone messages not returned. It took me 8 months to finally see surgeon following an MRI only to find out I need a shoulder replacement. However surgeon and nurses great when I did get an appointment.

Outpatients need to reappoint visit following MRI and be easier to contact.

Queen's Hospital 2024-06-14 Person 5 5 0

found everyone really nice and very happy with treatment

everything was good

Queen's Hospital 2024-06-14 Person 5 5 0

They explained clearly to me as much as possible

I don't think anything.

Queen's Hospital 2024-06-14 Person 5 5 0

Great service as usual

All was ok

Queen's Hospital 2024-06-14 Person 5 5 0

My appointment came through very quickly, which was fantastic. I arrived a few minutes early and was seen very quickly. The process was explained clearly. I was very impressed

Nothing, everything was fine

Queen's Hospital 2024-06-14 Person 4 5 0

Staff polite and friendly, as was the lady doctor. All apologised for the long wait.

The waiting time was excessive! Staff did apologise but it was poor management.

Queen's Hospital 2024-06-14 Person 5 5 0

I have met very nice people and I was listened by them. Also they gave me all information about the treatment and after treatment side effects! Well done. Thank you.

There is nothing to improve.