Reviews
Reviews
I answered all the above questions, for which question do you want a why answer?
Being a former member of staff I was more than hesitant to book in as fearful of how I would be perceived. However I was treated with kindness and compassion at each stage. I was listened to and was a true partner in my care.
I was escorted to triage by another member of staff. I was seen promptly by the Navigation nurse. I was afforded the privilege of a side room. Given the pressure on capacity with ambulances being held I truly expected to remain in reception if not Fit2sit. I appreciated the privacy this afforded. As this was not a social visit.
I was seen and assessed in a non judgemental manner and reassured that I was not though any less of for seeking help.
I was assessed by the MHLT team who performed a comprehensive and objective review of my needs and follow up arranged.
Specific thanks to Adam Mundell, Anna Blackwell and Marisa Oliveira.
Nicu is the hardest place to be as a parent but the team are in my eyes the best team in the world.
the team worked well to put me at ease
Went to paediatric a&e with our daughter, Hannah took great care of her and everyone we interacted with were friendly and helpful. Clean, organised environment. Thank you for the good work.
We respected the staff there and that made the day easier
Nothing the doctor said on either of my two appointments has alleviated my concerns. Whilst an MRI was ordered I am obviously anxious about what has happened to cause the condition I now have. Today I received a copy of the 2nd appointment letter sent to my GP where the doctor referred to my 'perceived symptoms' insinuating he thinks I am some sort of neurotic hypochondriac. I am not. I don't know when I will get the results of the MRI scan which I had last week. If a doctor is going to be rude about a patient, don't send them a copy of the letter!
The cars I received was excellent, I want to thank the amazing midwife Shelby Davis who looked after myself, my partner & our baby.
Also the student midwife Charlotte.
They were both incredible, I couldn’t of got through it without them. I will never forget how great they are!
Couldn't have been better in my opinion
If I was pushed for any constructive criticism the only thing I could think of is that maybe if someone is suffering from severe piles maybe some cream to treat this could be offered to the patient. I provided my own cream to treat mine so that wasn't an issue for me.
I have the upmost respect and gratitude to all the staff that helped me.
Thank you so much x
On arrival I found the service efficient, staff very friendly and the out come was positive.