Reviews
Reviews
Excellent service from start to finish…
.
A very enjoyable experience from going in to discharge
all staff medical or non medical experienced efficient & eager to help
first class accommodation private room comfortable bed colour tv
shower & toilet all clean & tidy
I don't feel qualified to suggest any improvements
I was very privileged to be admitted on two occasions for Total Knee Replacements as an NHS patient.
I am a retired registered nurse and that alone can make you feel vulnerable as a patient knowing what is going to happen etc.
However all members of staff, both on the ward, theatre and and physiotherapists made my experience comfortable and I was treated with dignity and respect at all times.
I really appreciated all the kindness and friendliness of the staff who helped to make my experience a truly positive one.
There was a particular member of staff who showed such reassuring kindness above and beyond any expectations. I only remember her name as Amanda. She collected me to go to theatre and stayed alongside me throughout the anaesthetic preparation.
Having led a team as a Sister in my nursing background, I thought what a wonderful asset she is in her role at the Nuffield for her patients.
Due to my having my operations during covid, I would like to think that in normal circumstances things might be different. I had little interaction with the staff, with the exception of two members. The rest of the staff, nursing and ancillary were slightly unfriendly, couldn’t get out of my room soon enough.
I also think the accommodation is really out dated compacting with other private hospitals I have used.
I don’t think I would recommend this hospital.
The Service I received from me first going for my Consultation to the Nuffield Hospital York, to having my Operation and then being discharged at my 6 weeks check up was First Class. None of the Staff were Stressed and all of them had time to spend with me. A big thank you to all the Staff I met.
The staff and facilities are excellent, I was treated with courtesy and respect at all times and made to feel comfortable through my treatment, I would recommend to anyone.
The experience was excellent, albeit I paid for it due to NHS backlog. Anyone who can afford treatment at the Nuffield should feel very confident that the best will be given.
Very happy with the treatment I received.
All good