King George Hospital

King George Hospital 2024-05-29 Person 1 5 0

I was in hospital for over 12 hours. I phoned 111 who told me to go in as I had severe pain in my Lower back and stomach right side that pain killers didn’t help. I had a urine test then bloods. I wasn’t told that a Canulla was going to be put in. It was just done and badly. I have a very bad bruise and it’s been over a week now. I was told the bloods would take 2 hours and I actually had to wait over 5 to get them and they came back normal. I asked for pain relief and was given oral morph which helped slightly but wore off. I then asked again for some more a few hours later and had to wait over 2 hours for pain relief at which point I was in agony as the pain was sooo bad. I was crying. Then eventually I was sent for an ultra sound and internal exam. Which also came back normal so after 12 hours I was told there wasn’t anything wrong and to go home. My blood pressure dropped so low because I couldn’t eat. I’m so none the wiser as to what actually happened. All the staff apart form reception were rude and dismissive. No communication what so ever

Communicate and not lie about times. When someone asks for pain relief don’t wait 2 hours to give it to them

King George Hospital 2024-05-29 Person 5 5 0

Great service

N/a

King George Hospital 2024-05-29 Person 4 5 0

Overall I was very satisfied with the service considering it was a bank holiday

Maybe speed up the process of giving a quick diagnosis after various tests which are woefully long and difficult on patients.

King George Hospital 2024-05-29 Person 2 5 0

Your doctors need to deal with 1 patient at a time I was dealt with 3 times and every time they had all the wrong details about other patients and up to today I still think they gave me wrong results to me as they was talking about a MRI and I never had a MRI on my head I had ex-ray on my back not on my head so I came away from there not knowing what was wrong and I am in more pain now as the days are going on they need less haste more speed

Not run around doing loads of patients in one time deal with one get the CORRECT information deal with the patient send them home or to a word instead of having all these patients with bits and pieces done and dealing with 10 patients at one time getting the patient all Muddled up you make more work for yourself like this it’s a mess in A&E shameful way to work

King George Hospital 2024-05-29 Person 1 5 0

Waited 6 hours and left without being seen as I wasn’t feeling well, I had a c sec and it was oozing and painful on top of that I had palpitations and was tired at 12:30 am so I had to leave without being seen by dr.

Please prioritise postpartum mums and also reduce waiting time

King George Hospital 2024-05-29 Person 1 5 0

I was left in excruciating pain and was left sitting in a chair without pain relief for 7 hours before being seen by the Dr. When I was finally seen, the doctor was abrupt and changed my words when asking what's wrong, he told me what I was saying was incorrect. I was then sent out of the room and put in a corridor next to the main door and left until 4am. The nurses who carried out my bladder scan pushed so hard and really hurt my stomach. She literally climbed onto my bed to be able to use her body weight to push down harder on my stomach!. I was left without any means of food as the dinner lady kept refusing me and walking past, causing me to have to shout at her to give me something to eat. When I finally got sent through for my MRI scan I waited for the results to then be rushed to Queens hospital for emergency operation. I am disgusted with how the staff have no concern for their patients or wellbeing. After being transferred to Queen's hospital I was treated really well and actually felt cared about whilst being in hospital.

Retraining staff how to carry out simple scans without really hurting the patients. Make sure patients are not left hungry in the corridors. Doctor to actually listen to the paitent without trying to predict what's wrong.

King George Hospital 2024-05-29 Person 5 5 0

Good service and support. Satisfied

Improve the waiting times for diagnostic test as inpatient.

King George Hospital 2024-05-29 Person 5 5 0

Hello I really appreciate for all . But when I arrived to the reception the man was not so welcoming.maybe he was tired.

No idea because everything was good

King George Hospital 2024-05-29 Person 2 5 0

Overall a very unpleasant experience. Waiting time wa s ridiculous. At one point treated by a student nurse inserting a canula clearly didn't have any experience and made the simple procedure excruciatingly painful. 2nd memorable moment. Another student doctor was supposed to be doing the ECG. Kept waiting for an hour only only to realise the machine was not plugged in hence the 'equipment is not working' No communication between different department. A&E Dept sent us back to UDC because they could not proceed without 'notes' which we were never given in the first place Xray department sent us back to UDC for the referral paper to be counter signed as the doctor had marked up the wrong shoulder (left instead of right) The above is just some of the issues that come to mind.

I'm really sorry to leave such a negative feedback. I work in the public sector and appreciated the challenges faced for number of reasons. But this experience felt like the hospital was run by a bunch of amateurs.

King George Hospital 2024-05-29 Person 5 5 0

Because it was an excellent, all round experience

No, everything was excellent