King George Hospital

King George Hospital 2024-06-13 Person 5 5 0

C T scan gave a great service

Can’t think of anything

King George Hospital 2024-06-13 Person 4 5 0

I never had my hip operation as I had an infection so was prosponed

Nothing

King George Hospital 2024-06-12 Person 5 5 0

From the moment I arrived in urgent treatment centre , receptionist was very helpful. Rosa took my blood pressure ‘, Florence my blood & Ade did my ecg. All wonderful and professional. The doctor was great. I was in the hospital for 14 hours and everyone was a star in their own right. You have a brilliant team and should be proud

Not sure what else you could do better

King George Hospital 2024-06-12 Person 4 5 0

I have recovered fully. This is because the Doctors and the Nurses acted quickly They are better than my experience in WXH.

Always ensure that patients have their diagnosis done in time to be able to start treatment quickly Try to send them for their tests as early as possible Delay can cause more harm

King George Hospital 2024-06-12 Person 4 5 0

I felt respected by the doctors and nurses, they all performed their respective duties with very good manners, I personally couldn't ask for anything more and even as life itself doesn't give out everything. I am a man who feels privileged to have the NHS services; I am very grateful. Thanks.

I'm very sorry that I can't think of anything now. Thanks

King George Hospital 2024-06-12 Person 5 5 0

I la st visited Queens to give birth around 15 years ago and it was not good. The transformation is amazing. Every staff member was polite, helpful, informative and kind. Everything was punctual . The place was scrupulously clean and attractively laid out. I felt my healthcare needs were thoroughly assessed and that I was in good hands. At first I thought it was just that department but this has been the case throughout. I am thoroughly impressed with King George's Hospital. You are a jewel in the crown for the NHS and I pray this level of service continues.

No

King George Hospital 2024-06-12 Person 5 5 0

Above and beyond. Everyone was really kind and helpful from the security guards to the ambulance crew and all the medical staff. Thank you so much special thanks to Sophie the paramedic. Simone & Michael

Needed to check GP was correct as it wasn’t and had to come back next day to get it changed as couldn’t get to speak to someone on the phone who could sort it.

King George Hospital 2024-06-11 Person 5 5 0

An attentive young lady, punctual and efficient. Explaining everything very clearly very encouraging

Everything was fine

King George Hospital 2024-06-11 Person 1 5 0

Date: 04/06/24 -05/06/24 from 5pm to 11.30am I spent 18 hours in A & E, I have no idea why this Unit is called emergency as no emergency treatments were given to me in this Unit, I was going through a severe pain after a surgery and i was shivering as I couldn't bear the pain, however, i was not treated immediately and once inquired by my care taker the answer was there are other patients waiting before me. This is where the meaning of "Emergency " was lost. Of course there would be other patients, but when someone is in a severe pain, crying helplessly, shivering n fainting, isnt that has to prirotised? We saw so much of maladministration in this Unit during this 18 hours, Staff was scolding patients arrogantly, putting their frustration on patients. No empathy at all. Drs were calling patients name numerous times to CDU even after they had already being transferred to other sides. Even we could remember just by waiting there where each n every patient was but they had no clue. People in the reception was so cold n irresponsible . Once I was almost fainted n my care taker was not around the response of the receptionist was to walk in to the ward alone. I have no idea how a Great Britain National Health Service Employees behave as if they are from an under developed remote island. No sense of responsibility, no sense of empathy, no sense of professionalism.

As per to the information we got, there 98 admissions and only 2 drs were available at night.But still as an experienced professional, i still believe you all could have attended to patients in real emergencies more faster while properly communicating other patients why they ll have to wait more. Check the CCTV cameras of the CDU on 05th June around 9.30am to 10.30am. Drs were talking, all the seats were empty but once inquired about the delay response was they are busy and no enough room.

King George Hospital 2024-06-11 Person 4 5 0

The one star is because I received my letter with all the information of who I was seeing and where I was going, times etc was received the day after my appointment - uploading it on the NHS would of been much more beneficial

On the day I was left in the waiting room for over an hour past my appointment time. There was no communication about the waiting times or doctors running behind schedule. Just a simple message on the tv/monitor in the waiting room would have helped keep patients informed of the delays.